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Resume Sample For
Retail Store Manager
RETAIL STORE MANAGER
Retail store manager with a career path in consumable hard and soft line products. Track record of consistently meeting and exceeding customer expectations and company goals. Core competencies include customer relations, employee supervision, training, operations, sales promotions, and P L accountability.
Thrift Dollar Stores, Cleveland, OH – 2011 to Present
Manage total store level operations, including staff hiring, training, evaluation and work schedules.
Handle budget planning and tracking, accounting and payroll.
Coordinate inventory control, receiving; merchandising (plan-o-grams) and store maintenance.
Direct loss prevention initiatives, successfully reducing shrink by $15,500 a week.
Led store to rank in top 100 locations from a national region of 5,750 locations.
Achieved the highest sales growth in region; store was chosen as a model store for district.
Furniture On Loan, Cleveland, OH – 2009 to 2011
Responsible for every phase day-to-day store operations.
Established sales goals, managed budgets and devised sales forecasts.
Maximized sales and profitability of assigned areas through execution of company programs.
Interviewed, hired, trained, mentored, coached and evaluated performance of hourly associates.
Responsible for personnel management, merchandise selection and presentation and store operations.
Worked with store managers to ensure merchandise changes aligned with sales patterns.
General Discount Stores, Cleveland, OH – 2005 to 2009
Responsible for overseeing the entire store operations.
Assisted manager in all areas of resets, remodels, relocations, and new store openings.
Handled sales tracking and reporting, inventory control, and employee payroll.
Training and supervised full and part time personnel.
Worked directly with vendors to confirm and verify shipments.
Managed all aspects of merchandising, window displays, and stocking,
Ensured excellence in customer service and resolved all problems at the store level.
B.S. in Business Management
MS Word, Excel, POS